Terms of Service

These Terms of Service ("Terms") form a binding agreement between you and REPTOR OS governing your access to and use of the REPTOR OS website, applications and related services (the "Services").

• You must be at least 16 years old to use the Services, and at least 18 to purchase a paid membership.
• You agree to provide accurate registration information and to keep it current.
• You are responsible for safeguarding your credentials and for all activity under your account.
• One account per person. Accounts may not be shared, sold or transferred.

Notify us immediately at support@reptoros.com of any unauthorised use of your account.

REPTOR OS provides general fitness and nutrition information. It is not a medical device and does not provide medical advice, diagnosis or treatment.

• Consult a qualified healthcare professional before beginning any training or nutrition programme.
• Stop exercising immediately and seek medical attention if you experience pain, dizziness or discomfort.
• You assume all risk associated with physical activity undertaken using the Services.

The REPTOR Coach produces automated recommendations based on the information you provide.

• Output may be incomplete, outdated or incorrect. Always apply judgement before acting on it.
• You retain ownership of the inputs you submit. You grant us a licence to process them to operate and improve the Services.
• You may not use the Coach to generate unlawful, harmful, deceptive or abusive content, or to attempt to extract underlying model weights, prompts or training data.

You agree not to:

1. Violate any law or infringe the rights of others.
2. Reverse engineer, decompile or attempt to derive the source code of the Services.
3. Scrape, crawl or bulk-export data except through documented interfaces.
4. Interfere with, overload or disrupt the Services or associated infrastructure.
5. Circumvent security controls, rate limits or access restrictions.
6. Upload malware or any code intended to damage systems or data.
7. Harass, threaten or impersonate other members or our staff.
8. Manipulate referrals, challenges, leaderboards or the R-XP economy.

We may suspend or terminate accounts that breach this section.

R-XP is a promotional loyalty balance with no cash value.

• R-XP is earned through training, referrals, challenges and other qualifying activity.
• R-XP is personal, non-transferable and may not be sold, traded or exchanged for cash.
• We may adjust earning rates, redemption values and reward availability at any time.
• Balances obtained through fraud, automation or abuse will be revoked, and the account may be terminated.
• Unused R-XP expires 12 months after the last qualifying activity, or immediately upon account closure.

Referral rewards are credited when a referred member completes the qualifying actions described in-app at the time of referral.

• Self-referrals, duplicate accounts, purchased traffic and incentivised spam are prohibited.
• We may withhold or reverse rewards where we reasonably suspect abuse.
• Programme terms may change on notice; changes are not retroactive to already-credited rewards.

Paid memberships renew automatically until cancelled.

• Fees are charged in advance for each billing period through our payment provider.
• Prices may change with at least 30 days' notice, effective at your next renewal.
• Trials convert to paid memberships unless cancelled before the trial ends.
• Cancellation takes effect at the end of the current billing period; access continues until then.
• Taxes may be added where required by law.

Except where required by applicable consumer law, payments are non-refundable and we do not provide refunds or credits for partial billing periods, unused R-XP or unused features. Statutory withdrawal rights, where they apply, are honoured in full. A dedicated Refund Policy will supplement this section.

The Services, including software, design, branding, text, graphics and the REPTOR OS name and marks, are owned by REPTOR OS and protected by intellectual property laws.

• We grant you a limited, revocable, non-exclusive, non-transferable licence to use the Services for personal, non-commercial purposes.
• You retain ownership of content you submit and grant us a worldwide, royalty-free licence to host, reproduce and display it solely to operate the Services.
• Feedback you send us may be used without restriction or compensation.

The Services may integrate with third-party products such as payment processors, wearables and authentication providers. Your use of those products is governed by their own terms and privacy policies. We are not responsible for third-party services or content.

You may stop using the Services and delete your account at any time.

We may suspend or terminate access, with or without notice, if you breach these Terms, create risk or legal exposure for us, or if we discontinue the Services. On termination, your licence ends immediately; sections that by their nature should survive will survive.

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. We do not warrant that the Services will be uninterrupted, secure or error-free, or that results will meet your expectations.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, REPTOR OS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA, GOODWILL OR PHYSICAL INJURY ARISING FROM YOUR USE OF THE SERVICES.

Our total aggregate liability arising out of or relating to these Terms will not exceed the greater of (a) the amount you paid us in the 12 months preceding the claim, or (b) USD 100. Some jurisdictions do not allow these limitations, in which case they apply to the fullest extent permitted.

You agree to indemnify and hold harmless REPTOR OS and its officers, employees and agents from any claims, damages, liabilities and expenses (including reasonable legal fees) arising from your use of the Services, your content, or your breach of these Terms.

These Terms are governed by the laws of the jurisdiction in which REPTOR OS is established, without regard to conflict-of-law rules. The parties submit to the exclusive jurisdiction of the courts of that location, except that either party may seek injunctive relief in any competent court to protect intellectual property rights.

Before filing a claim, you agree to contact legal@reptoros.com and attempt to resolve the dispute informally for 30 days.

We may update these Terms as the Services evolve. Material changes take effect no earlier than 14 days after we notify you in-app or by email. Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

Questions about these Terms:

• Legal — legal@reptoros.com
• Support — support@reptoros.com
• Business — business@reptoros.com